Last updated: 21 September 2026
1. Acceptance of Terms
Welcome to Dakhila Online Counselling, available at https://councelling.dakhila.co.in/. By accessing or using this website, booking a counselling session, or using any related service, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use the website or its services.
2. About the Service
Dakhila Online Counselling provides an online platform through which users can request and schedule counselling sessions relating to education, admissions, courses, programmes, and related guidance.
The website may also facilitate online counselling meetings through third-party services such as Google Meet.
3. Eligibility and User Information
You agree to provide accurate and complete information when booking a counselling session or creating an account. You are responsible for ensuring that the information submitted by you remains accurate.
If you submit information on behalf of another person, you confirm that you are authorized to provide that information.
4. Counselling Bookings
- Users should select an available counselling date and time carefully.
- A booking is subject to availability and confirmation by the service.
- Users should provide a valid phone number and email address so that appointment-related communication can be made.
- We may contact you to confirm, reschedule, or provide information about your appointment.
- We reserve the right to change or cancel a counselling appointment when reasonably necessary, including because of technical issues or counsellor availability.
5. Online Meetings
Where counselling is provided online, a meeting link or other joining information may be supplied to the user. The meeting may be conducted using Google Meet or another third-party meeting platform.
Users are responsible for having a suitable internet connection, compatible device, microphone, camera, and browser where required. Dakhila is not responsible for interruptions caused by the user's internet connection, device, browser, or third-party service.
6. Google Sign-In and Google Services
The website may provide Google Sign-In or use Google services for authentication, scheduling, or online meetings. If you choose to use Google Sign-In, you authorize the applicable Google account information to be shared with the application as described on the Google consent screen and in our Privacy Policy.
Your use of Google services is also subject to Google's applicable terms and policies.
7. Educational Information and Guidance
Information provided during counselling is intended for general educational and admission guidance. Course availability, admission requirements, eligibility, fees, deadlines, scholarships, visa requirements, and institutional policies may change.
Users should independently verify final admission, academic, financial, immigration, or institutional requirements with the relevant institution or authority before making a final decision.
8. Payments and Fees
If any paid service is introduced or made available through the website, applicable fees and payment terms will be displayed before payment is completed.
Any refund, cancellation, or payment-specific terms applicable to a particular service will be communicated with that service or at the time of payment.
9. User Responsibilities
You agree not to:
- Use the website for unlawful, fraudulent, or unauthorized purposes.
- Submit false, misleading, or impersonating information.
- Attempt to gain unauthorized access to the website, accounts, systems, or meeting links.
- Interfere with the operation or security of the website.
- Use counselling or meeting facilities to harass, abuse, threaten, or harm another person.
- Copy, reproduce, distribute, or misuse website content without appropriate permission.
10. Intellectual Property
Unless otherwise stated, the website design, text, graphics, branding, software, and other content provided by Dakhila are protected by applicable intellectual property laws. You may use the website for its intended personal and service-related purpose, but you may not reproduce or commercially exploit protected content without permission.
11. Third-Party Services and Links
The website may use or link to third-party services, including Google services, payment providers, hosting providers, communication services, and online meeting platforms. Third-party services operate under their own terms and privacy policies.
Dakhila is not responsible for the availability, policies, or independent operation of third-party services.
12. Availability and Technical Issues
We aim to keep the website and booking service available and functional, but we do not guarantee uninterrupted or error-free operation. The service may occasionally be unavailable because of maintenance, updates, security measures, hosting issues, internet failures, or circumstances outside our reasonable control.
13. Privacy
Your personal information is handled according to our Privacy Policy. Please review the Privacy Policy for information about how we collect, use, store, and share personal information and Google user data.
14. Limitation of Liability
To the extent permitted by applicable law, Dakhila shall not be liable for indirect, incidental, consequential, or unforeseeable losses resulting from the use of the website, inability to access the service, third-party service interruptions, or reliance on information provided through the counselling platform.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, technology, or legal requirements. Updated terms will be published on this page with a revised "Last updated" date.
16. Termination or Restriction of Access
We may restrict or suspend access to the website or its services if reasonably necessary for security, misuse prevention, maintenance, legal compliance, or violation of these Terms & Conditions.
17. Governing Law
These Terms & Conditions shall be interpreted in accordance with applicable laws of India. Any disputes will be subject to the jurisdiction of the appropriate courts having jurisdiction over the service provider, subject to applicable law.
18. Contact
For questions regarding these Terms & Conditions or the counselling service, please contact Dakhila through:
https://councelling.dakhila.co.in/