Last updated: 21 September 2026
1. Introduction
Welcome to Dakhila Online Counselling, available at https://councelling.dakhila.co.in/. This Privacy Policy explains how information is collected, used, stored, and protected when you use our online counselling booking service.
By using this website or booking a counselling session, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
When you use our counselling booking service, we may collect the following information:
- Full name
- Email address
- Phone or mobile number
- Course or programme of interest
- Date and time selected for counselling
- Message or information voluntarily submitted through the booking form
- Technical information such as browser type, device information, IP address, and basic usage information where necessary for security and website operation
3. Google Account / Google OAuth Information
If Google authentication or Google services are used as part of the booking or online counselling process, we may receive basic information made available by Google after you authorize the application, such as your name, email address, profile information, and a unique account identifier.
We use information obtained through Google only for purposes related to authentication, account identification, counselling booking, scheduling, and providing the requested service. We do not sell Google user data.
We do not use Google user data for advertising or other unrelated purposes. Any use of Google user data is limited to providing or improving the functionality requested by the user and operating the service.
4. How We Use Your Information
Your information may be used to:
- Process and confirm counselling bookings.
- Contact you regarding your counselling appointment.
- Provide counselling and admission-related assistance.
- Identify the course or programme you are interested in.
- Create or manage your booking and user account where applicable.
- Generate and manage online meeting details, including Google Meet information where applicable.
- Respond to your questions, requests, or messages.
- Maintain website security, prevent misuse, and troubleshoot technical problems.
- Comply with applicable legal and regulatory requirements.
5. Online Counselling and Google Meet
Counselling sessions may be conducted online using Google Meet or another supported online meeting service. Where a meeting service is used, relevant booking information may be processed to create, schedule, or manage the meeting.
The use of Google Meet is also subject to Google's applicable terms and privacy policies.
6. Cookies and Similar Technologies
The website may use cookies or similar technologies that are necessary for login, session management, security, preferences, and basic website functionality. Cookies may also be used for analytics if such services are enabled on the website.
7. Sharing of Information
We do not sell or rent your personal information. Information may be shared only when reasonably necessary to provide the requested service, such as with service providers used for website hosting, authentication, scheduling, email communication, online meetings, payment processing, or technical support.
Information may also be disclosed where required by law, legal process, or to protect the security, rights, or property of the service and its users.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide the requested services, maintain booking and business records, resolve disputes, comply with legal obligations, and protect the security of our systems.
10. Your Choices and Rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information that we hold about you. You may also withdraw consent for optional processing where applicable.
If you have authorized our application through Google and wish to stop future access, you can also manage or revoke the application's access from your Google Account settings.
11. Third-Party Services
Our website may use third-party services such as Google services, hosting providers, email services, analytics tools, or online meeting services. These services may process information according to their own privacy policies and terms.
12. Children's Privacy
This service is intended for users who can lawfully provide personal information for counselling and admission-related services. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Dakhila through the official website:
https://councelling.dakhila.co.in/